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SmartMeter v150A SmartMeter is a metering device intended to replace analog meters in order to collect electric and natural gas usage data from homes or businesses and to transmit the data to a utility company via a secure wireless communication network.

In Mill Valley, SmartMeters are installed, operated, and maintained by Pacific Gas and Electric Company (PG&E). PG&E is a public utility governed by the California Public Utilities Commission (CPUC) which regulates the installation of SmartMeters.

Residential customers who wish to decline a SmartMeter for any reason, may call 1-866-743-0263 or use the online opt-out form.

The following list provides program and contact information, and resources for questions and complaints:

Pacific Gas and Electric Company (PG&E)
PG&E SmartMeter helpline: 1-866-743-0263
General information
Contact/complaint form

California Public Utilities Commission (CPUC)
The CPUC regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies.
Complaints: 1-800-649-7570
General information 
Comment/complaint form

City of Mill Valley SmartMeter Timeline of Events Related Documents

September 7, 2010 - Mill Valley City Council heard an update from City staff on PG&E's SmartMeter program.  The City Council provided direction to the City Manager to:

  1. Write a letter to the California Public Utilities Commission (CPUC) to request that PG&E provide customers reasonable alternatives to SmartMeters which would address expressed health concerns, or to be given the ability to relocate the meters to mitigate any potential harmful effects of the devices, and
  2. Write a letter to the California Council on Science and Technology(CCST) in support of Assemblyman Jared Huffman’s letter calling for a study relating to potential negative health effects from SmartMeters.

SmartMeter Staff Report 

Letter to the California Public Utilities Commission (CPUC) 

Letter to Assemblyman Jared Huffman

January 2011 - The California Council on Science and Technology (CCST) released a report titled "Health Impacts of Radio Frequency from Smart Meters."  CCST website
January 2011 - Mill Valley City Manager Jim McCann wrote a letter of support for AB 37 (Huffman) - Consumer Concerns with SmartMeters. 
Letter of Support for AB 37
July 2012 - PG&E representatives updated the City on the status of SmartMeter installations within City limits: 82% of electric and 76% of gas SmartMeters have been installed.

If you have further questions or comments, please contact Linn Walsh, Assistant to the City Manager at

Last updated: 10/21/2013 11:20:53 AM