Counter Hours

The Planning and Building Department are processing applications online to provide faster and more convenient access to the planning and permitting process.  However, we also under stand that sometimes a trip to City Hall to answer questions is easier than a phone call or e-mail so we are hosting counter hours for inquiries.

Hours:

Tuesdays and Thursdays
9:00am -11:00 am

To get in line:

We are using a “Qless” system which is an automated queuing system to reduce wait times for Planning and Building Department customers.  This system allows customers to get in line for one of our counters without having to come in and then provides up dates via text messaging and on-screen monitoring in the City Hall lobby. Please note, this is not an appointment scheduling system, it is only designed to que our customers when the counter is open.

• QLess App: On this page, you can download the “QLess” application.
• Online: On this page, you can get in line
• Text: (415) 634-2962; once prompted please enter: “mill valley building planning” for location.
• In person: City Hall when the counter is open at the reception desk.

Building Services: 

Code interpretations, resolving plan check comments, requested materials only. All applications and revisions must be submitted online, information regarding the Permitting Process (PDF) can be found on our website.

Planning Services: 

Planning applications may be submitted during public counter times, via drop box at the back entrance to City Hall, US mail, UPS, FedEX etc. To access Planning application materials, submittal requirements and supporting documentation, refer to Planning Division web page (LINK).